Cell Phone Companies

Agreements Must Be Kept!

by Tzvi Szajnbrum on October 15, 2011

by Tzvi Szajnbrum, Attorney at Law At least they should be. In Latin we call it: Pacta Sunt Servanda, meaning: Agreements must be kept. The problem is they are not always respected. This is the case with many of our big service providers in Israel. Let me remind you of a few lines from a [...]

by Tzvi Szajnbrum, Attorney at Law As we have already said in the past, we can do wonders but not miracles. Unfortunately some people expect miracles from us. We won’t make it happen. Please remember: The “miracle maker” has not yet arrived. We have limitations, including legal ones. In order to provide you with some [...]

Don’t Sweat the Small Stuff, Part 2 by Tzvi Szajnbrum, Attorney at Law This is a series of short articles on why you should not “sweat the small stuff”. Pick your battles and be smart. In this installment we’ll learn about cell phone companies and consumer rights. Mrs. Smith, a new immigrant from Great Britain, [...]

by Tzvi Szajnbrum, Attorney at Law Below you will find a list of new regulations in the communication field. Please read them carefully but try to understand this is like a “newborn”. It will take time to implement them, it will take even longer to get used to them and teach companies how to adapt [...]

by Tzvi Szajnbrum, Attorney at Law A True Case from the Small Claims Mrs. Avriela felt that the Pelephone Cell Phone Company acted towards her with disdain and disregard. Therefore she sued the company in Small Claims Court for 7000 shekels. The case was heard and decided by the Honorable Judge Mr. Harvey Grubbs of [...]

by Tzvi Szajnbrum, Attorney at Law A True Case: More on Cell phones and the Wonders of Technology Beware when offered a good deal from a cell phone company trying to persuade you to switch over to their company. What they offer could be very different from what you will actually be receiving. This was [...]

by Tzvi Szajnbrum, Attorney at Law The question is not: CAN you fight the system? Rather: Do you HAVE to fight it? The answer: Absolutely NOT! Join them instead. I know how difficult it is for an Israeli native to understand what these companies “really offer” and how impossible it is for an English speaking native [...]

by Tzvi Szajnbrum, Attorney at Law Due to technical problems, Mr. Elad, (the plaintiff) a client of Cellcom Company handed over his cell phone to the company’s laboratory to be repaired. When doing this, he emphasized to the technician that the information inside his cell phone was extremely important to him and used for business [...]