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Travel Insurance and Policy Exclusions

by Tzvi Szajnbrum, Attorney at Law and Notary | Dec 18, 2010 | Consumer Rights, Insurance, Small Claims

  In 2006, Mr. and Mrs. Levy (the plaintiffs) decided to take a vacation, including a cruise to the Caribbean Islands. For this trip, they purchased a Travel Insurance Policy through a travel agent – ISSTA. The policy was bought over the phone and no questions...

Pelephone – Disdain or Disregard

by Tzvi Szajnbrum, Attorney at Law and Notary | Nov 20, 2010 | Consumer Rights, Small Claims

  A True Case from the Small Claims Mrs. Avriela felt that the Pelephone Cell Phone Company acted towards her with disdain and disregard. Therefore she sued the company in Small Claims Court for 7000 shekels. The case was heard and decided by the Honorable Judge...

Post Office and EMS Letters

by Tzvi Szajnbrum, Attorney at Law and Notary | Oct 12, 2010 | Civil & Litigation, Consumer Rights, Small Claims

  An EMS is a special delivery service offered by the Israel Postal Authority. It is supposed to reach its intended address within six business days. Mrs. Dorothy had a letter sent to be used in a court case abroad. Because of the long delay in the delivery of...

Dishonest Advertising – Vacations

by Tzvi Szajnbrum, Attorney at Law and Notary | Sep 6, 2010 | Consumer Rights, Small Claims

  A True Case: Vacation Reservations Be aware when reserving your holiday that what is being offered to you may be quite different than what you will actually be receiving. This was the case judged in the Small Claims Court (Kraiot Court Case #4259-03-09) before...

Dishonest Deals – Cellphone Switch

by Tzvi Szajnbrum, Attorney at Law and Notary | Sep 6, 2010 | Consumer Rights, Small Claims

  A True Case: More on Cell phones and the Wonders of Technology Beware when offered a good deal from a cell phone company trying to persuade you to switch over to their company. What they offer could be very different from what you will actually be receiving....

Dead Man’s Family vs. HOT Cable

by Tzvi Szajnbrum, Attorney at Law and Notary | Aug 24, 2010 | Consumer Rights, Small Claims

  Exemplary Penalties After years of dragging their feet, the Israeli courts are setting an example by using this special type of “punishment” more frequently. What is the definition of “Exemplary Penalty”? This is a monetary sum added to the court decision...

Citizens vs. Cell Phone Companies

by Tzvi Szajnbrum, Attorney at Law and Notary | Jun 8, 2010 | Consumer Rights

  The question is not: CAN you fight the system? Rather: Do you HAVE to fight it? The answer: Absolutely NOT! Join them instead. I know how difficult it is for an Israeli native to understand what these companies “really offer” and how impossible it is for an...

Keeping Your Numbers in Your Cellphone

by Tzvi Szajnbrum, Attorney at Law and Notary | Apr 10, 2010 | Consumer Rights, Small Claims

  Due to technical problems, Mr. Elad, (the plaintiff) a client of Cellcom Company handed over his cell phone to the company’s laboratory to be repaired. When doing this, he emphasized to the technician that the information inside his cell phone was extremely...

Lease Agreements

by Tzvi Szajnbrum, Attorney at Law and Notary | Dec 27, 2009 | Civil & Litigation, Consumer Rights, Lawyer & Client, Rental Issues

  Lease Agreements, Lawyers’ Fees and Real Estate Agents’ Fees As in the United States, the signing of contracts is not a simple thing, and the implications are usually long term and not always positive. One of the sins of the Internet era (among...

Service Technician’s Law

by Tzvi Szajnbrum, Attorney at Law and Notary | Dec 8, 2009 | Consumer Rights

All you should know about the Technician Law. What are your rights when you want to fix a home appliance

Purchasing a Vehicle

by Tzvi Szajnbrum, Attorney at Law and Notary | Dec 2, 2009 | Civil & Litigation, Consumer Rights, Drive & Travel in Israel

How to buy a car in Israel

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